1. Introduction & Scope
Welcome to Lagnabandha (operated under Lagnabandha Matrimony services, Maharashtra). We are committed to safeguarding the privacy and personal data of every bride, groom, parent, and guardian who trusts our platform for match-seeking.
This Privacy Policy outlines how we collect, store, process, and protect your information in accordance with the Digital Personal Data Protection Act, 2023 (India), the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
2. Information We Collect
To facilitate genuine matrimonial matchmaking, we collect specific details provided directly by you during registration and profile completion:
Full name, gender, date of birth, marital status, height, weight, physical status, and mother tongue.
Religion, caste, sub-caste, gotra, family values, native place, parents' occupation, and siblings.
Highest qualification, college/university, profession, employer type, annual income, and work city.
Time of birth, place of birth, Rashi, Nakshatra, Charan, and Mangal Dosha for 36-Guna Milan matching.
Primary mobile number, parent/guardian phone number, WhatsApp contact, email address, current residential address, and optional government ID for trust verification.
3. How We Use Your Information
Your data is strictly utilized for core matchmaking, authentication, and communication purposes:
- Profile Presentation: Displaying your biodata to genuine registered members seeking compatible brides and grooms.
- Astrological Matching: Calculating 36-Guna Milan scores and Mangal Dosha compatibility reports.
- Authentication & Alerts: Dispatching one-time passwords (OTPs) via SMS/WhatsApp for secure logins, interest updates, and match notifications.
- Fraud Prevention: Detecting duplicate profiles, preventing abuse, and ensuring an authentic, trusted community environment.
4. Phone & Contact Number Privacy
We implement stringent safeguards around your mobile numbers and personal contact information:
5. Information Sharing & Third Parties
We do not sell, rent, trade, or commercialize your personal information to third-party advertisers or marketing agencies.
Information is only shared under the following limited circumstances:
- Transactional Infrastructure: Trusted telecom network infrastructure (for secure SMS OTP delivery) and payment gateways (for processing membership subscriptions) under strict non-disclosure obligations.
- Law Enforcement & Legal Process: Where mandated by applicable Indian laws, judicial summons, court orders, or legitimate governmental investigation requests.
6. Photos & Media Privacy
Candidate photographs uploaded to Lagnabandha are protected under strict usage protocols:
- Photos are strictly used for matrimonial identity matching within the platform.
- We do not license or sell candidate photos to third-party databases, AI model training scrapers, or external commercial archives.
- Members can replace or delete uploaded photos at any time from their profile settings.
7. Security, Safeguards & Regulatory Data Retention
We employ industry-standard administrative, physical, and technical safeguards to keep matrimonial data protected:
We maintain your active matrimonial data as long as your profile remains active. Upon profile deletion or marriage finalization, your profile card, photographs, and contact visibility are immediately purged from active search indexes and candidate matching feeds. However, essential transactional records, audit trails, payment tax invoices, IP timestamps, and verification logs are retained in secure, encrypted archives as mandated by applicable laws (including the Information Technology Act 2000, Intermediary Guidelines Rules 2021, and the Digital Personal Data Protection Act 2023) for statutory compliance, dispute resolution, financial auditing, and law enforcement inquiries.
8. Your Rights, Account Deletion & Profile Moderation
As a user and data principal under Indian data protection law, you possess clear rights over your matrimonial data:
- Right to Correct & Update: Modify your personal, horoscope, educational, or contact details anytime from your dashboard.
- Right to Block & Ignore: Instantly block or hide profiles from your feed with zero notification to the other party.
- Right to Deactivate or Delete: Request complete profile deactivation upon marriage finalization or whenever desired. Public visibility is stopped immediately.
To protect genuine members and uphold community safety, our verification team continuously reviews registered candidate information. If any profile is found to contain fabricated vitals, fake photographs, impersonation, offensive language, commercial intent, or illegal activity, Lagnabandha reserves the unilateral right to immediately suspend or permanently delete the profile without prior notice.
10. Grievance Officer & Redressal
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the contact details of our Grievance Officer are provided below: